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Straight answers

What it costs

You get the price before anything is touched, and the cost of the visit before anyone comes out.

Price agreed before we start Family owned since 2015 Open 6 days, Sunday included ASL proficient

What we can tell you today

  • You know the cost of the visit before we come. We say it on the phone, not on the doorstep
  • You get the price before the work starts. Diagnosis first, then a number, then your decision
  • No work happens on a "we'll see what it comes to" basis. If the diagnosis changes the number, we stop and tell you
  • Payment by card, Zelle, Venmo, Cash App or PayPal. All five are listed on our Yelp profile

Why there is no price list here

Most appliance repair sites answer the cost question with "call for a quote", which is a way of not answering it. We answer it twice instead: on the phone, before anyone drives out, and again in your kitchen once the fault is known. A published table would be a guess, because the same symptom on two units of the same brand can be a twenty minute adjustment or a control board.

You hear the cost of the visit on the phone. You hear the price of the repair after the diagnosis and before any work starts. Nothing is decided on the doorstep, and nothing is added afterwards.

What actually moves the number

Three things, in this order. Whether the failed part is mechanical or electronic, since a fan motor and a control board are different worlds. Whether the unit is freestanding or built in, because access on a built-in column can take longer than the repair. And whether the part is current or has to be sourced for a discontinued model.

What does not move the number: the day of the week. Sunday is priced the same as Tuesday.

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